Recent Additions
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Contact Us

To contact us by Email:
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Telephone
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To contact us by Mail:
Wellesley House, Ltd
P. O. Box 42
Lake Forest, IL 60045

To contact us by Phone/Fax:
Office: (847) 735-9773
Fax: (847) 735-9774

 

Ordering
Please be aware that all items featured on-line on the Wellesley House, Ltd website are unique, one-of-a-kind antiques. They are subject to prior sale so please contact us right away so you are not disappointed to find that the piece has just sold.

We have many clients around the country who frequently check our website to see what fresh stock has arrived, so often they sell quite quickly. If you miss a favorite item, please contact us directly or let us know via our WIsh List and we will endeavor to do our best to find you something similar.

To order, simply click on the Shopping Cart (Yellow Button in the upper right hand corner of the Item Description) and you will be directed to the GoAntiques ecommerce form.
Fill in the required fields and your order will be sent directly to us for processing.

Wellesley House, Ltd does not release any client information, including credit card numbers, to anyone outside the corporation.

Pricing
As we import the vast majority of our inventory directly from England, we do sometimes have to update our prices as the currency exchanges fluctuate. Please keep in mind that antiques are appreciable commodities and rarely, if ever, go down in price. While we strive to make sure that all information on our website is accurate, sometimes typing errors do occur. Wellesley House, Ltd. reserves the right to make corrections to the price or item descriptions before or after a transaction has been made. If a pricing error has occurred, the client will notified by Wellesley House, Ltd. and the appropriate steps will be taken to rectify the transaction to both parties' satisfaction.

Forms of Payment
Wellesley House, Ltd accepts most major credit cards; Visa, Mastercard, American Express & Discover. Cash, Money Orders and Personal Checks are also accepted with the understanding that your items will be shipped to you once your check has cleared.

Shipping Information
Wellesley House, Ltd can make arrangements to ship our pieces to just about anywhere in the world. We personally pack all of our items so that you can be assured that your delicate antiques are professionally packaged. We also fully insure each piece in the event of an unforeseen accident. Shipping cost are usually quoted at the time of purchase as shipping fees cary depending on size, value and intended destination. We prefer to use Federal Express Home Delivery for the majority of our shipments so that the items sent can be insured for their full value. Overnight delivery or special freight can be arranged for an additional charge. Arrangements can also be made to set up oversize items in your home. For special delivery, please contact us via email info@wellesleyhouse.com or by calling (847) 735-9773.

Advance Notice
Be the first to receive information on new acquisitions as they are posted on the website, please fill out the "Let me know when it comes in" section of our wish list... We will send you an update via email of any new additions that Wellesley House, LTD might find that meets your specifications

Wish List
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Returns & Exchanges & Approvals
We strive to ensure that you are completely satisfied with the antiques you are purchasing. If you are dissatisfied for any reason, returns will be accepted for a period of ten (10) days from the initial date of purchase for a full refund (minus any shipping charges). We must be informed by telephone of all impending returns. After ten (10) days from the original purchase date all sales are final. Any item returned must be in original, unaltered condition with accompanying sales receipt from Wellesley House, Ltd. Advance arrangements can be made for certain items to be sent out on approval with the understanding that it must be returned within 48 hours if you have decided not to purchase the piece. If it is not received by the agreed to date, your credit card will be charged the full retail value plus any associated shipping charges. Exceptions to this are items selected from our booths at antiques shows. All items on approval must be returned within 24 hours or by the close of the last business day of the show - whichever come first!

FAQ
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Guarantee of Authenticity
Wellesley House is delighted to offer some of the finest English antiques available for purchase in the United States. We have been in business for over 25 years and are proud to note that repeat customers make up the majority of our clients. Every antique on display has been personally selected by our team of retentive experts. Every piece has been turned upside down, turned insight out and minutely examined for flaws, repairs, wear, discoloration and authenticity. Only when we are 100% satisfied will we consider bringing it to you. We believe you should have the same standards of excellence. Every piece that contains even the tiniest portion of tortoiseshell, ivory or any other flora or fauna is submitted to the CITIES committee for all the proper governmental documentation before it even leaves the United Kingdom. (A CITIES document authenticates that the items submitted for inspection are without doubt over a 100 years old and thus can be exported our of the country.) State side we annually request a Federal Fish and Wildlife Permit from the Department of the Interior US Fish and Wildlife Service. This essential import/export license is only issued to those business who agree to "strict observance of all applicable foreign, state, local or other federal law" regarding endangered species.

Wellesley House, Ltd guarantee the authenticity of all antiques sold, without time limit, to the original purchaser. We stand behind our pieces, so that you can buy from us with the utmost confidence. Ours is one of the strongest and most reliable guarantee in the antiques field. This money-back guarantee is part of our code of ethics and is reinforced by our many years of experience in the business. You'll be able to tell by the quality as there is no comparison - and that's guaranteed!!

 
 
 
 
 
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